Refund Policy
Effective Date: 23/05/2023
At Your Request Services (“we,” “our,” or “us”) is dedicated to providing a satisfactory experience to all our users. This Refund Policy details the terms and conditions regarding refunds for business listing subscriptions, paid services, and digital services offered through our website, https://atyourrequestservices.com/ (the “Website”). By utilizing our services and making a purchase, you agree to adhere to the refund policy outlined below.
- Business Listing Subscriptions
1.1 Free Business Listings: We offer free business listings on our Website. Since these listings are provided at no cost, they are non-refundable.
1.2 Paid Business Listings: We offer paid business listings with specific features and benefits. The refund policy for paid business listings is as follows:
a) Refunds for Monthly Subscriptions: If you have purchased a monthly subscription for a paid business listing and are not satisfied with the service, you may request a refund within 7 days from the date of purchase. Refunds requested after this period will not be processed.
b) Refunds for Annual Subscriptions: If you have purchased an annual subscription for a paid business listing and are not satisfied with the service, you may request a refund within 14 days from the date of purchase. Refunds requested after this period will not be processed.
c) Refund Process: To request a refund for a paid business listing subscription, please contact our customer support team using the information provided at the end of this Refund Policy. We will review your request and, if eligible, process the refund within a reasonable timeframe. Refunds will be issued to the original payment method used for the purchase.
- Paid Services
2.1 Refund Eligibility: Refunds for paid services, such as advertising campaigns or promotional services, are determined on a case-by-case basis. We will assess refund eligibility based on the specific circumstances of each service and the agreement between us and the customer.
2.2 Refund Process: If you believe you are eligible for a refund for a paid service, please contact our customer support team using the information provided at the end of this Refund Policy. We will evaluate your request and communicate the outcome to you. If a refund is approved, it will be issued within a reasonable timeframe and using the original payment method, unless otherwise agreed upon.
- Digital Services
3.1 Refund Eligibility: Refunds for digital services, such as downloadable content or digital products, are generally not provided due to the nature of the services. However, if there are technical issues or errors that prevent you from accessing or using the digital service as intended, we will make reasonable efforts to resolve the issue or provide an alternative solution.
3.2 Refund Process: If you encounter any technical issues or errors with a digital service, please contact our customer support team using the information provided at the end of this Refund Policy. We will investigate the issue and work towards resolving it. In cases where a refund is deemed appropriate, it will be issued within a reasonable timeframe and using the original payment method, unless otherwise agreed upon.
- Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact our customer support team at Contact Us. Our dedicated team will be happy to assist you and address any issues you may have.
By utilizing our services and making a purchase, you acknowledge that you have read and understood this Refund Policy and agree to comply with its terms and conditions.