Privacy Policy

Privacy Policy for At Your Request Services

Effective Date: 23/05/2023

At Your Request Services (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who use our website, https://atyourrequestservices.com/ (the “Website”), including those who make purchases and payments through our WooCommerce platform. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through the Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you make a purchase or payment through our WooCommerce platform. This information may include, but is not limited to, your name, email address, phone number, billing address, shipping address, payment details, and order history.

1.2 Usage Information: We may collect non-personal information about your interaction with our Website and WooCommerce platform, such as your IP address, browser type, device information, operating system, and browsing behavior. This information is collected through the use of cookies, log files, and similar technologies.

  1. Use of Information

2.1 Personal Information: We may use the personal information we collect to process your orders, complete transactions, provide customer support, communicate with you about your purchases, send you relevant information and updates, and personalize your experience on the Website.

2.2 Payment Processing: When you make a purchase or payment through our WooCommerce platform, your payment details will be securely processed by our third-party payment service provider. We do not store or have access to your complete payment information, such as credit card numbers. Please review the privacy policy of our payment service provider for information on how they handle your payment information.

2.3 Order Fulfillment: We may share your personal information with third-party service providers, such as shipping carriers, to fulfill and deliver your orders. These providers will have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality of the information.

2.4 Marketing Communications: With your consent, we may send you promotional emails or other marketing communications about our products, services, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

  1. Disclosure of Information

3.1 Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as hosting, data analysis, payment processing, order fulfillment, and marketing. These providers will have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality of the information.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.

  1. Data Security

We take reasonable measures to protect the security of your personal information. We implement appropriate technical and organizational measures to safeguard your information against loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store certain information about your interaction with our Website. These technologies allow us to enhance your browsing experience, analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information. You can manage your cookie preferences through your browser settings.

  1. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

  1. Children’s Privacy

The Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child, please contact us using the information provided at the end of this Privacy Policy.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Contact Us

By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.